What do I do if I bought the wrong size of Comfeeze by Footlogix™?
We know that finding the perfect fit can be tricky—even with our fit guides. That’s why we offer a 30-day window to return or exchange your Comfeeze™ Recovery Sandals, if the size isn’t quite right.
✅ Before you begin, please note:
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You may try them on indoors on a clean surface to check fit.
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Comfeeze must be unworn, unused, and free of visible signs of wear (for hygiene reasons).
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Sandals must be returned in their original packaging and condition.
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Due to hygiene considerations, a $4 restocking fee may apply to returns.
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This fee does not apply if your item is defective or if we sent the incorrect size/item.
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Return shipping is the responsibility of the customer unless your item is defective or incorrect.
🚫 Please Note:
If your Comfeeze feel uncomfortable after being worn beyond the initial try-on, we unfortunately cannot accept them for return or exchange, as used footwear cannot be resold.
📩 Need to start a return or exchange?
Email our team at customerservice@kvggroup.com with your order number and the reason for return. We'll guide you through the next steps.
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