How Do I Track My Footlogix Order?

Waiting on your Footlogix delivery? Here’s how to track your order and what to expect once it ships.

How Tracking Works:

Once your order has been placed and processed (within 1–3 business days), you’ll receive a shipping confirmation email.

Subject Line:
“Order #[Your Order Number] has shipped.”

Inside the Email:
Look for the “Track Package” button — it links directly to real-time tracking updates.

📧 Didn’t Get an Email?

  • Check your spam/junk folder

  • Search for: store+61902225607@t.shopifyemail.com

Tracking Not Updating?

It can take up to 48 hours for the tracking number to become active in the carrier's system.

If it’s been more than 3 business days and there’s still no update, please reach out to our Customer Support Team:
📧 customerservice@kvggroup.com

We’re happy to help!

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