Waiting on your Footlogix delivery? Here’s how to track your order and what to expect once it ships.
How Tracking Works:
Once your order has been placed and processed (within 1–3 business days), you’ll receive a shipping confirmation email.
Subject Line:
“Order #[Your Order Number] has shipped.”
Inside the Email:
Look for the “Track Package” button — it links directly to real-time tracking updates.
📧 Didn’t Get an Email?
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Check your spam/junk folder
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Search for:
store+61902225607@t.shopifyemail.com
Tracking Not Updating?
It can take up to 48 hours for the tracking number to become active in the carrier's system.
If it’s been more than 3 business days and there’s still no update, please reach out to our Customer Support Team:
📧 customerservice@kvggroup.com
We’re happy to help!
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