What Do I Do If I Bought the Wrong Size of Comfeeze by Footlogix™?

What do I do if I bought the wrong size of Comfeeze by Footlogix™?

We know that finding the perfect fit can be tricky—even with our fit guides. That’s why we offer a 30-day window to return or exchange your Comfeeze™ Recovery Sandals, if the size isn’t quite right.

✅ Before you begin, please note:

• You may try them on indoors on a clean surface to check fit.

• Comfeeze must be unworn, unused, and free of visible signs of wear (for hygiene reasons).

• Sandals must be returned in their original packaging and condition.

• Due to hygiene considerations, a $4 restocking fee may apply to returns.

• This fee does not apply if your item is defective or if we sent the incorrect size/item.

• Return shipping is the responsibility of the customer unless your item is defective or incorrect.

🚫 Please Note:
If your Comfeeze feel uncomfortable after being worn beyond the initial try-on, we unfortunately cannot accept them for return or exchange, as used footwear cannot be resold.

📩 Need to start a return or exchange?

Email our team at customerservice@kvggroup.com with your order number and the reason for return. We'll guide you through the next steps.