What is Footloigx's Return Policy?

We want you to feel confident about every Footlogix purchase. If something didn’t work out, here’s how to return your item.

Return Eligibility:

• You have 30 days from the delivery date to return an item.

• Items must be unopened, unused, and in original condition.

• Return shipping costs are the customer’s responsibility unless:

  • The product is defective, or

  • You received an incorrect item.

How to Start a Return:

Please email our Customer Support Team at customerservice@kvggroup.com to begin the return process. Be sure to include your order number and a brief explanation.

You can also view our full policy here:
Click here for our full return policy

Quick Summary

• 30 days to return items

• Products must be unopened and unused

• Contact support to initiate

• Defective or incorrect item? We’ll cover the shipping