My promo code isn’t working, what should I do?

We're sorry to hear your discount code isn’t working, let’s troubleshoot:

Here are the most common reasons:
• The code has already been used
• Your cart contains subscription items, bundles, or sets
• The code has expired or doesn’t apply to the items in your cart

💡 Tip:
If you’re using a promo code and have a subscription item in your cart, try moving it to a one-time purchase. You can always re-subscribe after checkout!

Still having trouble? Our Customer Support Team is happy to help:
📧 customerservice@kvggroup.com