FAQ

Here you'll find a list of the most commonly asked questions. If you do not find the answer you are looking for, please contact us at customerservice@kvggroup.com.

Shipping & Returns

We guarantee satisfaction! In the unusual case of defective or damaged goods, please contact us and let us make it right.

Returns & Exchanges

• Please contact us with your order number for instructions on all returns and exchanges.
• 30 days to return items purchased from this website.
• Customer pays return shipping cost.
• Refund will be applied to the method used for purchase.
• Any shipping costs paid at purchase will not be refunded. 

General

What are the skin types that Footlogix^® works with?
Footlogix^® products are safe for all skin types.

Are your products safe for diabetics?
All Footlogix^® products are safe for diabetics and all age groups, including seniors.

Are Footlogix^® products safe for people with cancer?
All Footlogix^® products are absolutely safe for people with cancer or who are undergoing cancer treatment. All products only penetrate into the epidermis so nothing passes into the blood stream.

Can pregnant ladies use Footlogix^®?
Footlogix^® products are safe for pregnant women. The products penetrate only into the layers of the epidermis and not into the bloodstream, However, it is best to get a doctor's approval before using them.

Are Footlogix^® products vegan?
Footlogix^® products are 100% vegan. They do not contain any animal-derived ingredients.

Does Footlogix^® test on animals?
Footlogix^® does not test on animals, or do not use any animal-derived ingredients in any of our products.