Help Center

What is Footloigx's Return Policy?
Not quite what you expected? You have 30 days to return unused Footlogix items. Here's how to get started and what to expect from our return process. Read more...
My Order Says Delivered, But I Haven’t Received It, Now What?
“Delivered” but nothing on the porch? It’s a common shipping hiccup. Here’s what to check—and when to contact us so we can help. Read more...
My Footlogix Order is Missing Item(s)—What Should I Do?
Missing an item from your Footlogix order? Don’t stress, we’re here to help. Contact our team with the details and we’ll make it right. Read more...
What Should I Do If I Received the Wrong Item in My Footlogix Order?
Got the wrong Footlogix product? Don’t worry—we’ll make it right. Just contact us within 7 days and our support team will sort it out quickly. Read more...
What Should I Do If My Footlogix Order Arrives Damaged?
Your order arrived damaged? We’ve got you. Take a photo and contact our team within 7 days, here’s how we’ll help fix it fast. Read more...
Can I edit or cancel my Footlogix order?
Need to edit or cancel a Footlogix order? We process orders quickly—here’s what to know if you need to make changes, fix an address, or start a return. Read more...
When will my order ship and arrive?
✈️ Planning a trip or gifting Footlogix? Here's how long it takes for your order to ship, deliver, and arrive at your doorstep—plus how to track every step. 📦 Know exactly what to expect before you click "Buy Now." Read more...
Can anyone use Footlogix products?
Wondering if Footlogix® is right for you? Safe for all skin types Trusted by seniors & those with diabetes Gentle enough for sensitive users Read more...